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+1-800-SFIDE-01
Mon-Fri: 9AM-6PM EST
Sola Fide Jewelry
Fifth Avenue, New York
NY 10001, USA
Mon-Fri: 10AM-6PM
Sat: 11AM-5PM
Sun: Closed
Find answers to common questions
We offer free shipping on orders over $500 and flat-rate shipping for smaller orders. All items are shipped with full insurance and tracking. Most orders arrive within 5-7 business days.
We offer a 30-day return policy on all items in original condition. Returns are free for defective items. Custom pieces are non-returnable unless defective.
Yes! Every piece comes with a lifetime warranty covering defects in craftsmanship and materials. We also offer free cleaning and maintenance for the life of the piece.
Absolutely! We offer full custom design services. Contact our design team at design@sfide.art to discuss your vision. Custom pieces typically take 4-6 weeks to complete.
All gemstones are certified by independent gemological institutes. Each piece comes with a certificate of authenticity and detailed documentation of materials and specifications.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer secure financing options for purchases over $1000.
Visit our flagship store or schedule a video consultation with our specialists